PaddleDayPaddleDay Support
Get in touch with your device model, iOS version and a short description of the issue.
duhan@paddleday.onlineContact
Enes Duhan Bulut
Maslak, Ahi Evran Cd. No:6, 34485 Sarıyer/İstanbulBefore you head out.
Is PaddleDay free?
Access to PaddleDay requires a paid PaddleDay Premium subscription. See the current plans, billing periods and prices in the app before purchasing. Apple processes purchases; you can manage or cancel renewals in your App Store account settings.
Which activities does it support?
PaddleDay supports planning for stand up paddle, kayak and canoe sessions. Recommendations take your selected activity, equipment and experience into account.
Does a Good recommendation mean it is safe to launch?
No. Forecasts and community reports may be incomplete or change quickly. Always check official warnings, local access rules, your equipment and the conditions around you. PaddleDay supports preparation and does not guarantee safety.
How do I get help or restore a purchase?
Use Restore Purchases in the app with the Apple ID used for your subscription. For app, forecast, spot or privacy questions, contact duhan@paddleday.online with your device model, iOS version and a short description.
Subscription and billing help
Manage renewals and cancellations through Apple subscription settings. For refund requests, visit Apple Report a Problem; Apple handles purchase and refund decisions. Never send us your Apple password or payment card details.
Privacy requests
Email duhan@paddleday.online with the relevant record or submission and your request. See our privacy policy for data categories and choices.
Forecast or launch information
Include the spot name, approximate time and the incorrect detail. For a crash or bug, include the screen, device model, iOS version and steps to reproduce. PaddleDay support is not an emergency service; contact local emergency services for urgent assistance.